Contacted by Tusla? Five practical steps before a meeting
A call or letter from Tusla can cause understandable concern. A calm, informed response helps you understand what is being asked and obtain advice. Tusla’s child-protection role centres on children’s safety and welfare; legal advice should support appropriate engagement with the process.
1. Record the contact details
Note the social worker’s name, office, telephone number and date of contact. If you are uncertain about the caller’s identity, verify it through the relevant Tusla office before sharing sensitive information.
2. Clarify the purpose
Ask what the contact concerns, what meeting or response is requested and whether there is an urgent issue. Request written confirmation and information about the procedure being followed. What information can be disclosed will depend on the circumstances.
3. Seek advice promptly
Provide your solicitor with the letter or a note of the call and explain any connected Garda investigation or court proceedings. Ask for advice before giving a detailed account or agreeing to a proposal you do not understand. Do not ignore correspondence, deadlines or an immediate child-safety concern.
4. Prepare for the discussion
Gather relevant correspondence, orders and a short chronology. List the points you need clarified. Ask your solicitor about the arrangements for a meeting, any appropriate support and how your response should be communicated.
5. Keep a clear record
Retain correspondence and note meetings, requested actions and response dates. If you believe a record is inaccurate, seek advice on raising the correction clearly and through the appropriate channel.
Who should I contact at Harringtons?
David Harrington is the solicitor responsible for Tusla and the firm’s other civil practice areas. Contact the office on 01 539 4747 and mention any deadline or urgent safeguarding issue at the outset.
Arrange a consultation
Call 01 539 4747. Please mention any upcoming interview, hearing or deadline. This is general information; advice on your circumstances requires individual instructions.
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